Institute Speaker - Sheila Heen

Thanks for the Feedback

Sheila is a Founder of Triad Consulting Group and a Lecturer on Law at Harvard Law School. Sheila is co-author of the New York Times Business Bestsellers “Difficult Conversations”, and “Thanks for the Feedback. : The Science and Art of Receiving Feedback Well (Even When It’s Off-Base, Unfair, Poorly Delivered and Frankly, You’re Not in the Mood)”.  It’s from this second book she’ll share with us the best practices on receiving feedback and making the most of it.